When you book a table on OpenTable.com, your reservation is instantly recorded in the restaurant’s computerized reservation book - the same one the restaurant’s host uses to track all reservations. (It’s the black terminal you may see when you arrive at the restaurant.)
Unlike other “online” reservation services which rely on faxes or table allocations, OpenTable has live Internet connections into the restaurants themselves. So restaurant availability information is up-to-date, and your reservations are confirmed.
OpenTable is the leading supplier of reservation, table management and guest management software for restaurants. In addition, the company operates the world’s most popular website for making restaurant reservations online.
With more than 8,500 customers throughout the United States, Canada, Mexico, United Kingdom, Germany, France, Spain and Japan, the OpenTable hardware and software system replaces pen-and-paper at the host stand. It automates the process of taking reservations and managing tables, while allowing restaurants to build robust diner databases for superior guest recognition and targeted e-mail marketing.
For diners, concierges and administrative professionals, the website provides a fast, efficient way to find available tables that meet desired criteria for cuisine, price and location at a specified time. Reservations are free and can be made around the clock. The website is directly connected to the thousands of computerized reservation systems at OpenTable restaurants. Search results reflect actual, “real-time” availability and reservations are immediately recorded in the same electronic reservation book used by the maitre’d.
OpenTable works with many distribution partners, including AOL CityGuide, Chicago Tribune’s metromix.com, Citysearch.com, DiRoNA, Los Angeles Times’ calendarlive.com, NYC & Company, Time Out New York, San Francisco Chronicle’s sfgate.com, washingtonpost.com, and Yahoo! Inc.